1. Introduction
Welcome to MedPhys Rehabilitation. These Terms and Conditions govern your access to and use of our website and services. By accessing our website or engaging with our services, you acknowledge that you have read, understood, and agree to be bound by these terms. If you do not agree to these terms, please do not use our services.
2. Services Provided
At MedPhys Rehabilitation, we are dedicated to delivering a comprehensive and holistic approach to health and rehabilitation. Our team of experienced professionals collaborates with you to develop a personalized care plan tailored to your specific needs and wellness goals. Our services include:
- Exercise Physiology: We provide evidence-based exercise programs designed to enhance physical fitness, manage chronic conditions, and improve overall well-being. Our exercise physiologists work with you to create a sustainable exercise regimen that aligns with your individual capabilities.
- Physiotherapy: Our physiotherapists utilize various techniques, including manual therapy, exercise prescription, and education, to help you recover from injuries, manage pain, and improve your mobility and function.
- Psychology (Coming Soon): We aim to offer psychological services to support mental health and emotional well-being. Our qualified psychologists will provide counselling and therapeutic interventions to help you navigate life’s challenges and enhance your mental resilience.
- Nutritional Counselling through Dietetics (Coming Soon): Our future dietetic services will focus on providing expert guidance on nutrition and dietary choices to support your health goals. Our dietitians will work with you to create individualized meal plans and offer practical advice on healthy eating.
We are committed to providing high-quality care and helping you achieve your health and wellness goals through our compassionate and personalized approach.
3. Appointment Scheduling and Cancellation Policy
You can schedule appointments through our website, via phone, or in person at our facility. We recommend scheduling your appointments in advance to ensure availability. If you need to cancel or reschedule an appointment, please provide at least 24 hours’ notice. Failure to do so may result in a cancellation fee, which will be detailed at the time of booking.
4. Payment Terms
Payment for all services is due at the time of service, unless otherwise arranged. We accept multiple payment methods for your convenience, including:
- Cash
- Credit and Debit Cards: We accept major credit and debit cards.
- Health Fund Claims: If you have private health insurance, please check your coverage and benefits prior to your appointment. We can assist you with claims processing, but the responsibility for payment remains with you.
5. User Responsibilities
As a user of our services, you agree to:
- Provide accurate, complete, and current information regarding your health and medical history during assessments and consultations.
- Follow the treatment plans and recommendations provided by our practitioners to maximize the effectiveness of your care.
- Treat our staff and other clients with respect and courtesy, fostering a supportive and positive environment.
- Notify us of any changes to your health status or personal information that may impact your care.
6. Intellectual Property
All content available on our website, including text, graphics, logos, images, and software, is the intellectual property of MedPhys Rehabilitation and is protected by copyright and trademark laws. You may not reproduce, distribute, modify, or create derivative works from any content without obtaining prior written consent from us. Unauthorized use may result in legal action.
7. Limitation of Liability
To the fullest extent permitted by law, MedPhys Rehabilitation shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our services or website. This includes, but is not limited to, damages related to:
- Errors or omissions in any content
- Personal injury or property damage resulting from your use of our services
- Any unauthorized access to or use of our secure servers and/or any personal information stored therein
By using our services, you agree to assume full responsibility for any risks associated with your treatment and acknowledge that results may vary.
8. Privacy Policy
Your use of our services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. We are committed to safeguarding your privacy and ensuring that your personal data is handled securely. By using our services, you consent to the terms of our Privacy Policy, which can be reviewed on our website.
9. Changes to Terms and Conditions
MedPhys Rehabilitation reserves the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website, and we encourage you to review these terms periodically for any updates. Your continued use of our services after changes are made constitutes your acceptance of the revised Terms and Conditions.
10. Governing Law
These Terms and Conditions are governed by the laws of New South Wales, Australia. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in New South Wales. You agree to submit to the personal jurisdiction of these courts for the resolution of any disputes.
11. Contact Information
If you have any questions regarding these Terms and Conditions, our services, or your rights as a user, please do not hesitate to contact us at:
MedPhys Rehabilitation
Email: info@medphysrehabilitation.com
Thank you for choosing MedPhys Rehabilitation as your partner in health and wellness. We look forward to supporting you on your journey to improved health!
